Delivery and Return Policy

We ship to all of Spain (Peninsula, Balearic Islands, Canary Islands, Ceuta, and Melilla).
Orders are processed within 1 to 3 business days from payment confirmation.
Estimated delivery time after product preparation is 2 to 5 business days in the Peninsula. Shipments to the Canary Islands, Balearic Islands, Ceuta, and Melilla may require additional time.
Shipping costs are included in the product price within the Peninsula.
You will receive a confirmation email with the tracking number as soon as your order has been shipped (if the shipping service allows it).

We accept returns within 14 calendar days from receipt of the order.
To request a return, please email us at info@fluture.pro indicating the name of the person who placed the order and the reason for the return.
Products must be returned in perfect condition and in their original packaging.
Return shipping costs are borne by the customer, unless the return is due to our error or a defective product that cannot be easily repaired by the customer.
Once the product is received and inspected, we will proceed with the refund within 7 business days using the same payment method used for the purchase.

If the damage is minor (cosmetic or easily repairable), the product is still usable, and it is not broken in its primary function, the customer will be compensated with a 25% refund based on the purchase value.
Returns of personalized or custom-made products are not accepted unless they have manufacturing defects.

For any questions or concerns, you can contact us at: Email: info@fluture.pro Mobile: +34 614497353